Requesting Service

STEP 1: Each party must contact the main office directly to request services.

STEP 2: Program Coordinator schedules intake interviews with each party seperately to determine whether services can be offered. The following information is required at the intake appointment:

• Any relevant documentation pertaining to access (ie. Court Order, Minutes of Settlement, Mediation Agreement, terms of Access etc.)
• Documentation pertaining to bail conditions, probation orders, restaining orders etc.
• Document notifying of Children's Aid Society involvement.
• Make, model, and license plate number of vehicle
• Emergency contact numbers
• Driver's License or health card
• Health card numbers of visiting children
• Preferred availability for access schedule

 STEP 3: A child orientation will be scheduled where the children meet the staff and participate in a tour of the Centre before the first visit or exchange.